Key Account & Development Manager (Courier & Freight)

Key Account & Development Manager (Courier & Freight) -POS26259

Location: Kempton Park

Salary: Market-related & Highly Negotiable (Based on experience, track record)

 

We are seeking a highly strategic, energetic, and experienced Key Account & Development Manager to join our client’s team in Kempton Park. This is a high-impact, 360-degree hybrid role designed for a seasoned logistics professional who thrives on both the thrill of the chase and the art of long-term relationship building.

 

As a hunter, you will identify, pitch, and secure high-volume corporate accounts across domestic courier, road freight, air/ocean freight forwarding, and clearing. As a farmer, you will take full ownership of these major accounts, deeply embedding our solutions into their supply chains, managing tariff reviews, and ensuring flawless operational execution.

 

Education & Experience

• A completed Bachelor’s Degree in Logistics, Supply Chain Management, Road Transport, Commercial Management, or a closely related business field is essential.
• 7 to 10 years of proven sales and account management experience strictly within the Courier, Domestic Freight, Express Distribution, or Freight Forwarding / Import-Export industries.
• A demonstrable history of meeting and exceeding multi-million Rand sales targets and successfully retaining enterprise-level corporate accounts.
• Valid South African Driver’s License and own reliable vehicle are non-negotiable.
• Advanced capabilities in cold calling, executive pitching, corporate closing, and long-term customer relationship retention.
• Deep understanding of freight costing models, volumetric weight calculations, customs clearing frameworks, and incoterms (for import/export).
• Proficient in translating raw transit and distribution data into actionable performance reports for corporate clients using CRM software and MS Excel.

 

Core Responsibilities

New Business Acquisition (The Hunter)

• Actively prospect, map, and secure new enterprise-level corporate clients requiring complex domestic courier, freight, and import/export logistics solutions.
• Conduct comprehensive supply chain lane analyses and cost-comparison matrices to present tailored, high-value commercial proposals to Procurement and Operations Directors.
• Lead contract and tariff negotiations to secure profitable, long-term Service Level Agreements (SLAs).

 

Strategic Account Management (The Farmer & VIP Care)

• Serve as the primary, high-level strategic point of contact for the company’s most valuable, high-volume cargo and express clients.
• Conduct regular Quarterly Business Reviews (QBRs) with VIP clients to analyze lane performance, transit efficiencies, and identify upselling or cross-selling opportunities (e.g., warehousing, clearing, or specialized distribution).
• Act as the internal advocate for key clients, collaborating closely with operations, tracking, and customs clearance teams to ensure strict SLA compliance and proactive issue resolution.
• Manage annual rate reviews and navigate volatile fuel surcharges and freight rate fluctuations transparently with clients to protect company margins while retaining loyalty.

 

How to Apply
Use reference: Key Account & Development Manager (Courier & Freight) -POS26259

in the subject line and send your cv to jobs@emporium.co.za

 

Please consider your application unsuccessful if you do not receive feedback within 21 working days. Your data privacy is important to us; our process is fully POPIA compliant to keep your information secure.

---