Claims Assessor (Automotive) - Staff Solutions
Kariega / Uitenhage 15 hours ago Permanent Salary - Market Related
Claims Assessor (Automotive)
Staff Solutions
Kariega / Uitenhage
Date Created : 15 hours ago
Job Type : Permanent
Salary : Market Related
- Assess and validate dealer Warranty and Maintenance Plan, claims in line with Group brand standards.
- Ensure Dealer Network compliance with approved warranty policies, technical procedures, and labour time guidelines.
- Monitor and control claim / repair quality and cost through ongoing validation and system‑based corrections.
- Engage proactively with dealers to resolve warranty and Maintenance Plan matters efficiently.
- Provide clear guidance and coaching to improve dealer claim / repair quality accuracy and policy adherence.
- Support internal stakeholders through reporting, risk identification and audit activities
Minimum Qualifications:
- Motor Mechanic/Auto Electrician Trade Certificate
- Master / Diagnostic Technician qualification
- National Diploma or Degree in Mechanical, Electrical Engineering will be an advantage.
- Minimum 5-10 years technical work experience and knowledge of aftersales service systems and processes.
- Extensive experience in mechanical and electrical fault diagnosis, with a proven ability to solve technical solutions effectively
- Proven experience engaging with Dealers and Customers in a retail environment
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By applying to a job using RecruitmentPartner, you are agreeing to comply with and be subject to RecruitmentPartner Terms for use of our website.
