Sales Rep - Staff Solutions
Gqeberha / Port Elizabeth 9 hours ago Permanent Salary - Market Related
Sales Rep
Staff Solutions
Gqeberha / Port Elizabeth
Date Created : 9 hours ago
Job Type : Permanent
Salary : Market Related
KEY RESPONSIBILITIES
In order to perform this role successfully, the incumbent must be able to perform these responsibilities satisfactorily:
- Provides purpose fit solutions through an in-depth understanding of specific client needs relating to the services client provides.
- Engages with clients on a regular basis to maintain sound relationships.
- Acts as primary contact between clients and company for purposes of:
- negotiating prices within the parameters of the Authority Framework
- providing customised solutions
- problem/issue resolution
- Stays abreast of and informs the Sales Manager/ Sector Head of changing market and competitor trends.
- Maintains a current and updated database on all clients in own portfolio.
- Keeps informed of legislative requirements pertaining to document and records management.
- Ensures effective classification of client information to ensure fast and accurate retrieval.
- Ensures effective management of documentation and records as defined within the customer’s document retention strategy by informing customers of past due dates.
- Develop Account Plans as agreed with Sales Manager/ Sector Head for the allocated Portfolio in order to leverage new opportunities and ensure customer retention.
- Reports sales and service statistics to the Sales & Service Manager/ Sector Head on a weekly basis.
- Ensures that the service offering provided satisfies customers’ needs and identifies leads across their allocated Sector Heads within their Portfolios.
- Resolve all enquiries or queries escalated to you within a reasonable timeframe and communicates concerns relating to service delivery to Operations and to respective support and management personnel. Ensures remediation thereof.
- Ensure that your portfolio is sufficiently serviced to ensure customer satisfaction.
- Assists with preparing and presenting business proposals to both existing and new potential customers
- Maintains close relationships with the Sector Head in order to capitalise on opportunities identified.
- Ensures effective management of documentation and records as defined within the customer’s document retention strategy by informing customers of past due dates.
- Deals with, resolves and reports on issues, concerns and complaints as relates to your portfolio or allocated clients.
Minimum requirements:
- 3 year Degree/Diploma/Higher Diploma in Sales/Marketing/Retail Management
- At least 3 years’ experience in a sales/business development role preferably in Information Services/ Warehousing/ Logistics or similar environment
- Postgraduate qualification is business administration will be highly advantageous
- Must have business to business (B2B) experience
- Must have excellent track record in delivering high level sales presentations
- Must have excellent track record in meeting and exceeding monthly, quarterly and annual sales targets
- Must have excellent communication and interpersonal skills.
- Must have a flair and drive for sales
- Must hardworking and solutions driven
- Must be a team player
- Must have business acumen and be able to communicate with senior to top management levels
- Must be prepared to travel between sites/clients
- Must be highly computer literate
- Demonstrate excellent organisational skills
- Must have experience in tender document preparation
- Must have own vehicle and valid driver’s licence
- Experience in SAAS will be advantageous
- Knowledge of business outsourcing will be an advantage
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By applying to a job using RecruitmentPartner, you are agreeing to comply with and be subject to RecruitmentPartner Terms for use of our website.
