Sales Manager

Key Responsibilities:

• Support the management and growth of sales within the business
• Drive revenue through effective customer engagement and upselling
• Supervise and support sales staff on the floor
• Monitor sales performance and assist in achieving targets
• Ensure excellent customer service standards are maintained
• Handle customer queries, complaints, and escalations professionally
• Assist with merchandising, stock control, and store operations
• Compile basic sales reports and provide feedback to management

Minimum Requirements:

• Minimum 2 years’ relevant retail or FMCG experience (non-negotiable)
• Proven ability to work in a sales-driven environment
• Strong communication and interpersonal skills
• Good numerical and reporting skills
• Ability to work in a fast-paced environment

What We’re Looking For:

• Reliable and trustworthy individual
• Strong customer service orientation
• Target-driven with a proactive mindset
• Leadership potential and ability to motivate a team
• Ability to work under pressure

Working Hours:

• Must be willing to work shifts, weekends, and public holidays