Sales Admin and Invoicing Controller

Minimum Qualifications and Experience

• A relevant qualification will be advantageous.
• Minimum of 2 years’ relevant experience in a similar role.
• Strong knowledge of accounting principles and a solid understanding of accounting transactions.
• Proficiency in the Microsoft Office Suite.
• Intermediate to advanced Excel skills are essential.
• Experience working with ERP systems (e.g., Pastel or Syspro) will be advantageous.

Soft Skills and Competencies

• Excellent written and verbal communication skills.
• High level of accuracy with meticulous attention to detail.
• Strong analytical ability, with the capacity to identify improvements and provide practical recommendations.
• Well-developed organisational and administrative skills.
• Ability to work independently while engaging effectively with senior management.
• Professional conduct in all internal and external communications.
• Reliable, responsible, and adaptable.
• Strong work ethic with the ability to meet deadlines and perform under pressure.
• Strict adherence to confidentiality at all times.

Key Responsibilities / Main Duties

• Generate and maintain ERP system documentation to confirm company sales in line with company standards.
• Produce accurate invoicing documentation for deliveries and distribution.
• Monitor and maintain benchmarks for customer invoicing and reporting.
• Collaborate with the Finance team to ensure VAT compliance and address related financial matters.
• Assist with monthly, quarterly, and annual audit requirements.
• Work closely with Sales, Sales Processing, and Accounts Receivable teams on relevant matters.
• Liaise with the Inventory team to resolve stock discrepancies and ensure adherence to month-end deadlines.
• Partner with the IT department on report automation and project-related initiatives.
• Provide flexibility to work after hours when required, particularly to support high-priority customer invoicing.
• Participate in training and provide ongoing support related to costings as required.
• Perform any additional duties as reasonably required by the employer.

General Responsibilities

• Undertake additional tasks as assigned by management or Directors, in line with the role’s requirements.
• Adhere to all Health and Safety regulations, ensuring the well-being of yourself and others.
• Maintain strict confidentiality of all sensitive information, sharing only with authorised individuals.
• Comply with all company policies and procedures.
• Demonstrate flexibility to adapt to evolving business needs and responsibilities.
• Promote and contribute to a workplace culture that values diversity, equity, and inclusion.
• Actively pursue continuous professional development by seeking opportunities to upskill and expand knowledge.
• Participate in training, certifications, and educational initiatives to remain competitive within the import and export industry and contribute to both personal and organisational success.