Area Manager (Retail) - Staff Solutions
East London 2 hours ago Permanent Salary - Market Related
Area Manager (Retail)
Staff Solutions
East London
Date Created : 2 hours ago
Job Type : Permanent
Salary : Market Related
- The Area Manager is responsible for all operations in his/her business unit.
- The Area Manager assists the Operations Manager to make careful considerations of all aspects in the business unit before making a business decision.
- The Area Manager is responsible (with the Operations Manager) for business unit goals, decisions, plans, implementation and evaluation of performance.
Asset Management
- Responsible for the branch as a whole, ensuring that the outside of the store is kept neat and tidy and that inside fixtures and fittings are accounted for and maintained
- Co-ordination of janitorial and repair services.
- Is responsible for all stock and will be held accountable for all overages and shortages.
- Should ensure control of inventory.
- Prepare requisitions to replenish stock. Identify and report on slow selling items.
- Stock loss action plan Merchandising
- Manage the quality and quantity aspects of the merchandise assortments.
- Co-ordinate the layout of shelves and merchandise of seasonal and sale displays.
- Identify new ways of promoting merchandise.
- Ensure required housekeeping standards at all times.
- Ensure that there is an equal standard throughout the stores.
- Manage the implementation of all marketing promotions to ensure maximum sales opportunities are exploited.
- Achieve and exceed store sales targets.
- Actively participate in promotions, stay up to date with current advertising and provide sales leadership to staff.
- Stay current with products, marketing and pricing of area retailers with similar products.
- Ensure that the standard of administration and procedures in store are met.
- Make certain that business direction and strategies are followed.
- Ensure that the responsible persons are following proper procedures when handling all store cash.
- Check and verify these documents daily.
- Manage controllable expenses as this directly affects the profitability of the branch.
- Assign employees to specific duties.
- Encourage, assist and train employees to become a motivated sales force.
- Manage performance and development of staff
- Ensure that all procedures and policies are being followed and enforce disciplinary action when necessary.
- Determine when extra temporary staff is needed and recruit same.
- Must possess strong customer service and communication skills and the ability to apply a friendly and enthusiastic manner on a daily basis.
- Train staff in customer service.
- Assist customers with enquiries and complaints.
- Continuously satisfy customer needs and attract clientele
- Operations Management diploma/degree or relevant/related Retail NQF 5/diploma.
- Minimum of 5 years’ experience in a Clothing Retail operations environment as a Manager or Store Manager experience in managing a chain of stores.
- Valid code 8 drivers licence endorsed
- Willingness to travel
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