JUNIOR FRONT OF HOUSE MANAGER

Job description: Support front-of-house operations to deliver a high-quality guest experience, assist with staff supervision, and maintain smooth daily service in a hospitality environment.

Requirements:

• Previous experience in a front-of-house role within the hospitality industry
• Experience with A La Carte service (not hotels or lodges)
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and remain calm under pressure
• Familiarity with POS systems and daily operational procedures is an advantage

Responsibilities:

• Assist in overseeing daily FOH operations, including customer service and hosting
• Support FOH Manager with supervising, training, and scheduling staff
• Lead by example to ensure attentive, friendly, and efficient service
• Monitor cleanliness and organisation of FOH areas before and during service
• Respond to guest inquiries and resolve minor issues promptly and professionally
• Assist with managing reservations and walk-ins for smooth guest flow
• Monitor FOH supply levels and communicate inventory needs
• Ensure compliance with hygiene, health, and safety standards
• Step into a shift lead role as required

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