Junior Operations Assistant (Montague Gardens CPT)

ENVIRONMENT:

A dynamic provider of Structured & Wireless Solutions seeks a highly efficient and meticulous Junior Operations Assistant to join its team in Montague Gardens where your core role is to ensure the smooth running of its daily operations. You’ll serve as the hub between the Sales team, suppliers, and management—coordinating tasks, maintaining process discipline, and keeping accurate records so projects move on time and on budget. This will include scheduling Technicians/site visits, inventory control and assisting the Sales team by replying to sales emails, quoting, and loading and assigning leads. The successful incumbent must have suitable work experience, preferably be skilled with Xero, proficient with Microsoft Office Suite 365 (Word, Excel, PowerPoint, Outlook) and possess a high level of accuracy. Any experience in the Sales/IT industry will prove beneficial.

 

DUTIES:

• Triage, respond to, and resolve internal support requests.
• Schedule Technicians/site visits, book meetings, and maintain installation bookings.
• Prepare purchase orders, capture job cards, timesheets, and expenses.
• Support inventory control: stock counts, deliveries, reconciliations, and re-ordering.
• Identify bottlenecks and recommend continuous improvement actions.
• Assist the Sales team by replying to sales emails, quoting, and loading and assigning leads.
• Manage and update customer information in the CRM system.
• Handle all incoming calls from Reception, forward them to the necessary team members, and forward messages to the relevant team members.
• Assist with completing vendor and tender documents.
• Follow up with clients on outstanding documentation and ensure timely submission.
• Using software applications like Xero (training will be provided if necessary).

REQUIREMENTS:

• Relevant work experience.
• Excellent organizational and multitasking skills.
• Strong communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• Attention to detail and a high level of accuracy.
• Proficient in Microsoft Office Suite 365 (Word, Excel, PowerPoint, Outlook).

Advantageous –

• Experience in the Sales/IT industry.

While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.

 

COMMENTS:

When applying for jobs, ensure that you have the minimum job requirements. OnlySA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. 

---