Investigations Administrator (JB5594)

Investigations Administrator (JB5594)
Bellville, Cape Town (On-site)
R8 000 - R10 000 CTC per month
Duration: Permanent

Admin role in financial services with a focus on investigations. You’ll gather and review evidence, compile clear reports, and maintain complete records.

Minimum Requirements:
1 - 2 years’ general admin plus fraud/investigation exposure OR experience in scrutinising documents (legal or similar), with strong attention to detail and ability to identify errors/discrepancies
Strong report writing; complaints/queries handling
MS Office (Excel, Word, Outlook)
Confident communicator (email/phone), deadline-driven, able to multitask under pressure
RE1/RE5 advantageous

Duties and Responsibilities:
Conduct investigations post-complaints: gather and evaluate info, review documentation, draft preliminary & final reports for review
Capture all correspondence and upload evidence to internal systems
Prepare documentation on finalised matters; keep departmental spreadsheets and stats updated
Engage advisors when clarification is needed
Summarise statements and findings in your own words with the use of templates

Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.

IMPORTANT: We specialize in specific niche fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields can be viewed on our website.

Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.
Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.
Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.

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