Head of Operations - Restaurant Group (JB5553)

Head of Operations - Restaurant Group (JB5553)
Location: Steeldale, Johannesburg, Gauteng
Salary: R25 000 - R40 000 per month, based on experience
Employment Type: Permanent
Workplace: In-Office
Travel: Required across 10 store locations  

We are on the hunt for a dynamic, hands-on Head of Operations to oversee and drive the performance of 10 restaurant outlets. This role requires a seasoned leader with a strong understanding of both front-of-house and back-of-house operations, who can ensure consistent delivery of service excellence, operational efficiency, and team capability across all stores.
 
Interviews to be held in September 2025.

Minimum Requirements:
5+ years of experience in multi-store restaurant management.
Proven ability to manage teams across multiple locations.
Strong operational background in both customer service and kitchen management.
Excellent communication and leadership skills.
Highly organized, proactive, and solution-focused.
Computer-literate with the ability to manage reports, stock systems, and scheduling tools.
Must have own reliable transport and valid driver’s licence.
Willing and able to travel daily between sites.

Key Responsibilities:
Oversee daily operations across 10 restaurant outlets.
Provide strong leadership and hands-on support to store managers and teams.
Ensure consistent execution of customer service and kitchen operations.
Develop and implement operational strategies and best practices.
Drive performance standards across all locations.
Conduct regular store visits and audits to assess compliance, quality, and service levels.
Identify training needs and lead the development of staff through structured training programs.
Collaborate with franchise owners and leadership to improve operational efficiency.
Monitor store KPIs and implement corrective actions when necessary.
Ensure adherence to health, safety, and food hygiene standards.
Manage staffing levels, shift coverage, and resourcing across sites.
Assist with opening new locations or revamping existing ones as needed.

If you're a results-driven operations leader, ready to boost performance, and inspire teams, we want to hear from you. Apply now!

#RestaurantJobs #OperationsManager #RestaurantManagement #FoodServiceCareers #MultiStoreManagement #HospitalityJobsSA #RestaurantIndustry #HeadOfOperations #JobOpportunity #JohannesburgJobs

Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.

IMPORTANT: We specialize in specific niche fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields can be viewed on our website.

Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.*Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.
Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.
Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.
 

---