Export Administrator

exportExport AdministratorLogisticsSAPStock PlanningWarehousing

Purpose of the Role

To perform all export-related administration in accordance with service level agreements (SLAs) and applicable regulatory requirements across various market sectors and governing bodies.

Minimum Requirements

Educational Qualifications

• Matric (Grade 12) Certificate
• Post-matric qualification in a relevant field is preferred. A Diploma or Bachelor's Degree in Logistics, Warehouse Management, or a related field (NQF 7) will be advantageous.

Experience

• Up to 5 years of experience in Shipping and Logistics within a manufacturing environment.
• At least 3 years of direct experience in export-related activities.
• Strong administrative skills and a proven record of reliability and discipline in previous roles.

Key Responsibilities

Shipping Operations & Administration

• Coordinate with transporters and shipping providers to ensure timely and efficient shipping of products.
• Plan and optimize container loads for cost and capacity efficiency.
• Manage shipment bookings in line with customer requirements.
• Prepare all export documentation and ensure compliance with Incoterms and destination country regulations.
• Process and capture daily shipping data and assist with administrative duties as required.
• Generate reports related to customer order status.

Compliance

• Ensure all activities comply with company procedures and relevant legislation.
• Identify and monitor potential risks and maintain a department risk register.
• Support the update and maintenance of Standard Operating Procedures (SOPs).
• Prevent wasteful and irregular expenditure through process discipline and control.

Customer Service Management

• Foster strong working relationships with internal and external customers.
• Resolve queries regarding deliveries, documentation, packaging, and shipping.
• Represent the company in meetings with stakeholders and support relationship management efforts.

Cost & Financial Control

• Support the preparation of departmental budgets.
• Promote cost-effective use of resources.
• Ensure overtime and expenditures remain within approved limits.
• Approve purchases in line with delegated authority levels.

Essential Knowledge & Skills

• Proficiency in Microsoft Office Suite
• Experience with SAP, ERP, or other job-relevant systems
• Understanding of logistics and production processes
• Strong problem-solving, organizational, and analytical skills
• Excellent written and verbal communication abilities

Key Attributes

• Proactive and action-oriented
• Customer-focused with a high level of service orientation
• Strong planning, organizing, and time management capabilities
• Resilient and adaptable
• High level of discipline and attention to detail
• Ability to work under pressure and meet tight deadlines
• Strong interpersonal skills and a team-player mindset.