Junior Sales Representative - Staff Solutions

Richards Bay, Kwazulu Natal 1 day ago Permanent Salary - Market Related

Junior Sales Representative

Staff Solutions
Richards Bay, Kwazulu Natal
Date Created : 1 day ago
Job Type : Permanent
Salary : Market Related

Our client is looking for a Business Representative to support their Sales and Marketing department by managing customer accounts, overseeing sales and stock control processes, and delivering top-tier customer service. The role is essential in driving growth, ensuring customer satisfaction, and maintaining alignment with operational and financial objectives
Skills
 
automotivemanufactutingrepresentativeretailsales

Key Responsibilities

Sales & Business Administration

  • Identify and open new customer accounts with long-term potential.
  • Monitor and evaluate monthly sales performance per customer using sales reporting tools.
  • Provide regular feedback to the Regional Manager on customer activities, opportunities, and challenges.
  • Collaborate with customers to align their marketing efforts with the company’s strategic direction.
  • Support warehouse and logistics teams with route planning to improve efficiency.
  • Organize and host trade events to promote products and strengthen client relationships.
  • Drive and monitor promotional campaigns to grow market share and customer engagement.
  • Assist with credit applications and support debtor teams with collections and customer account queries.
  • Monitor outstanding payments and help mitigate credit risk.
  • Ensure proper use and care of company assets such as vehicles and equipment.
  • Attend and contribute to monthly strategy and review meetings.

Stock Control

  • Work closely with warehouse teams to ensure product availability.
  • Support the management of consignment stock when necessary.
  • Track customer purchasing trends to improve forecasting accuracy.
  • Monitor and facilitate the rotation of stock to avoid aging inventory.
  • Assist customers in optimizing their own stock levels and mix.

Compliance

  • Adhere to company procedures, industry regulations, and internal controls.
  • Identify potential risks and escalate them to management as needed.
  • Promote responsible and cost-effective use of company resources to prevent waste.

Customer Service

  • Maintain strong, professional relationships with customers and internal teams.
  • Resolve customer issues quickly and effectively, maintaining high levels of service.
  • Communicate regularly with internal stakeholders to ensure all customer queries are addressed.
  • Provide product and pricing training sessions to customers, ensuring they remain informed of any changes.
  • Keep the customer database current by adding or updating information as needed.
  • Assist in providing marketing materials such as POS displays and promotional stands.

Cost Control

  • Monitor and manage operational costs and use of company resources.
  • Ensure correct pricing structures are applied and regularly updated.
  • Track gross profit margins and implement corrective actions where necessary.
  • Report any financial deviations or overspending to the Regional Manager promptly.

Candidate Profile

Qualifications

Minimum: Diploma or Certificate (NQF Level 5 or equivalent)
Preferred: Additional qualifications in Sales, Marketing, or Business Management

Experience

Minimum: Up to 3 years in a similar role within a manufacturing, sales, or customer-facing environment
Preferred: Background in FMCG, automotive, or related industries

Technical Competencies

  • Basic proficiency in Microsoft Office (Excel, Word, Outlook)
  • Experience with ERP systems (e.g., SAP) is advantageous
  • Understanding of stock management, sales processes, and credit control

Behavioral Competencies

  • Strong verbal and written communication skills
  • Ability to build and maintain strong customer relationships
  • High attention to detail and accuracy
  • Results-oriented with a proactive mindset
  • Capable of managing multiple tasks and priorities effectively
  • Professional, reliable, and self-motivated

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