Director of Sales (Diagnostics) (Healthcare - Medical - Devices) - CA Global Group
Lagos, Nigeria 2 days ago Full-Time Salary - Market Related
Director of Sales (Diagnostics) (Healthcare - Medical - Devices)
CA Global Group
Lagos, Nigeria
Date Created : 2 days ago
Job Type : Full-Time
Salary : Market Related
Key Outcomes:
Revenue and Customer Base Growth
- Achieve 35% revenue growth in 2025
- Increase the customer base by 10% in 2025, ensuring consistent growth and market penetration.
- Grow active sites by 50% by the end of 2025, with a long- term strategy to further scale and optimize site performance over the next three years.
- Surpass sales targets set by key strategic OEM partners.
Sustained Revenue Growth
- Achieve at least 25% (in USD) YoY revenue growth over the next three years.
Profitability
- Achieve operating profit (EBITDA) to at least 20% in 2025 and maintain or improve it in subsequent years.
Team Performance and Development
- Ensure 80%+ of the sales team meets or exceeds their targets.
- Identify and retain top-performing talent, while decisively managing underperformance.
- Recruit high-impact commercial team members and leaders by the end of 2025.
Customer Satisfaction
- Maintain an exceptional cNPS of 50+ annually.
- Resolve 100% of customer complaints within 24 hours
- Complete 80% of technical service work orders within 72 hours
Operational Excellence
- Deliver monthly sales forecasts with 90%+ accuracy.
- Design and implement effective sales training programs to enhance team effectiveness.
Requirements: Qualification and Skill
Core Competencies and Traits
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Competency / Trait
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Description
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Talent Acquisition and Retention
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Demonstrates the ability to identify, attract, and retain top- performing team members.
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Integrity and Ethics
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Consistently acts with honesty and upholds the highest ethical standards.
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Results Orientation
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Displays a strong drive to achieve and exceed performance goals
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Analytical Thinking
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Demonstrates the ability to assess data and situations to make informed decisions.
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Initiative and Proactivity
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Anticipates challenges and opportunities, taking appropriate actions without waiting for direction.
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High Work Ethic
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Displays dedication and commitment to achieving high standards of performance.
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Effective Communication
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Clearly conveys ideas and builds rapport across teams and stakeholders.
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Leadership Development
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Invests in the growth and development of team members to ensure a pipeline of leadership talent.
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Efficiency
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Ensures optimal use of time and resources to maximize output.
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Quick Learner
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Adapts swiftly to new information, processes, and environments.
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Customer Focus
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You prioritize customer satisfaction, loyalty, and service excellence.
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Qualifications:
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- Bachelor’s degree in Health or business management related courses (MBA preferred)
- 10+ years in sales leadership roles in medical devices, diagnostics, or healthcare, with proven success in revenue growth, strategy execution, and team management.
- Expertise in B2B sales to healthcare providers, hospitals, and labs.
- Experience managing complex sales cycles and collaborating cross-functionally with marketing, operations, and customer service teams.
- Proficient in CRM tools, sales forecasting, and performance tracking.
- Strong knowledge of the African healthcare landscape, including regulations and market dynamics.
- Demonstrated success in building and developing high-performing sales teams.
If you wish to apply for the position, please send your CV to cdutoit@caglobalint.com
Please visit www.caglobalint.com for more exciting opportunities.
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