Key Account Manager – (Techno-Commercial/ Management/ Rotating Equipment / Engineering / CRM)

Responsibilities:

• Build and maintain strong relationships with key stakeholders in major industrial accounts.
• Identify opportunities for upselling and cross-selling across product offerings.
• Develop strategic, long-term account plans aligned with client goals.
• Deliver technical solutions for bearings and related components tailored to client needs.
• Conduct site visits to assess machinery, operating conditions, and maintenance requirements.
• Work with engineering and product teams to recommend application-specific upgrades.
• Coordinate installation, maintenance, and aftersales support with service teams.
• Lead training sessions on bearing selection, installation, and lubrication best practices.
• Identify, onboard, and manage industrial distributors in key regions.
• Support distributors with performance tracking and ensure compliance with brand standards.
• Create joint business plans and conduct performance reviews with distribution partners.
• Track market trends, competitor activity, and customer insights to guide strategy.
• Share market intelligence with global and regional teams to improve product positioning.
• Collaborate across functions to ensure smooth delivery and high customer satisfaction.
• Maintain CRM data, prepare demand forecasts, and provide regular business reports.

Requirements: Qualification and Skill

• Bachelor’s degree in Mechanical, Industrial Engineering, or a related field.
• 4–6 years of techno-commercial experience in heavy industries (steel, cement, mining, ports, crushers).
• In-depth knowledge of rotating equipment, maintenance practices, and industrial supply chains.
• Proven track record in managing key industrial accounts and delivering tailored solutions.
• Experience working with or managing industrial distributor networks is an advantage.
• Willing and able to travel extensively across Africa and the Middle East.
• Experience with condition monitoring or reliability services is a significant plus.
• Familiarity with industrial automation and predictive maintenance technologies.
• Proficient in using CRM/ERP platforms such as SAP or Salesforce.

Please visit www.mining-recruitment-jobs.com for more exciting opportunities.

Kerrin van Schalkwyk

Executive Talent Consultant           

CA Mining

CA Mining will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful, however your CV will be kept on our database for any other suitable positions.

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