Customer Excellence and Development Representative (100% Remote)

DUTIES:

• Deliver exceptional customer service and support across multiple channels
• Handle customer inquiries and resolve technical issues with care and speed
• Generate and qualify leads to help grow the customer base
• Conduct engaging inside sales calls and schedule demos for the sales team
• Provide valuable technical assistance and product guidance to new and existing customers
• Collaborate with cross-functional teams to share customer insights and feedback
• Take on light admin tasks such as data entry, filing, and documentation management
• Support the customer success and development teams in their day-to-day operations

ATTRIBUTES:

• Stellar communication and people skills
• A knack for solving problems and making smart decisions
• Exceptional organizational and time management abilities
• Comfort with software tools and basic troubleshooting
• Self-starter mindset with the ability to work independently and remotely
• Experience in the repair or rental industry? That’s a bonus!
• Self-motivated, proactive, and always ready to go the extra mile

While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.

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