Café Manager - Joblink Placement

Contact person for this position:  Ronel Bakker

ronel@joblinkplacement.co.za

Website: www.joblinkplacement.co.za

Job overview:

My client, a café business dedicated to offering quality baked goods, fresh beverages, and a welcoming environment for guests, is looking for a manager. The café focuses on consistent product standards, friendly service, and a clean, comfortable space for the community. Team members are encouraged to collaborate, share ideas, and contribute to the overall guest experience. The company values reliability, integrity, and a strong work ethic in a fast-paced hospitality setting.

Responsibilities: (not limited to)

• The Cafe Manager is a full-time, on-site role, responsible for overseeing daily café operations and ensuring an excellent guest experience.
• Supervising staff, managing shift schedules, and coordinating opening and closing procedures.
• Monitors product quality, stock levels, and supplier orders, while maintaining hygiene and safety standards in line with company policies.
• Handling of customer concerns, managing cash and point-of-sale systems, and supporting sales initiatives and promotions.
• Collaborates with ownership to review performance, implement process improvements, and foster a positive, inclusive team culture.

Qualifications and knowledge required:

• Strong Customer Service and Communication skills to interact professionally with guests and team members.
• Experience with Food & Beverage and Food Service operations, including hygiene, safety, and quality standards.
• Diploma or degree in Business Management.
• Sales skills to support upselling, daily targets, and café promotions.
• Previous experience in a supervisory or managerial role within a café, restaurant, or hospitality setting.
• Ability to lead and motivate a diverse team, manage conflict, and coach staff on performance.
• Solid organizational and time-management skills, with attention to detail and reliability in a fast-paced environment.
• Competence with point-of-sale systems, cash handling, and basic numerical skills for reporting.
• Availability to work flexible hours, including weekends and public holidays.
• Own transport essential.

Salary:

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