Office Manager Rondebosch Office - Part Time - Emerging Market Healthcare

EMC is a healthcare organization managing a general practitioner network in the Cape Town area

www.emconline.co.za

EMC is seeking a part-time office manager, with the right skills, attitude and knowledge to manage certain practice related projects and the office staff

·       Salary is dependent on skill level 

·       Hours of work are flexible

Duties and Responsibilities

KEY Performance Area (KPA) with Key Performance Indicator (KPI)

1.      Operations Management / Staff Management - 30% work time adhering to below mentioned work policies and processes

·        Briefing - morning, midday and day end

·        Daily Reports checking on staff midday

·        Weekly Strat Planning and o/s issues - including Mid-week

·        Training of staff on basic skills - on the job training

·        Ensuring Staff competencies in line with Accountability, Efficiency and Teamwork

·        Monthly Report on Work Done

·        Streamline work processes and update SOPs

·        JD’s / KPA’s Reviews 

2.      Network Management and Stakeholder Engagement - 50% work time adhering to below mentioned work policies and processes 

·        Calls to Practices and or Stakeholders

·        Network Communication Management – multi pronged Communication to doctors and stakeholders

·        "Planning, drafting Newsflashes and facilitating webinars for LP

·        and projects including annual Open day"

·        Stakeholder Liaison & Engagement

·        Open Day planning and preparation

·        CME planning and preparation

·        CPD Application and points allocation - LP sessions

·        CPD Application and points allocation - Open Day

·        Stakeholder Database

·        Stakeholder reports and strategic planning

3.      Additional - Ad-hoc Services 20% work time adhering to below mentioned work policies and processes 

1. Assistance and liaison with all support matters aligned with the EMC founding objectives
2. Assisting doctors, customers and suppliers
3. PM awareness and training and info sessions
4. Assisting IT support staff in terms of reporting and solutions