Area Manager - Joblink Placement

Contact person for this position:

Rayleen Lentz

rayleen@joblinkplacement.co.za

Website: www.joblinkplacement.co.za

Job Purpose:

The Area Manager is responsible for all operations in his/her business unit. The Western Cape business unit consists of 14 Retail Stores that are situated across the Western Cape. The Area Manager assists the Operations Manager to make careful considerations of all aspects of the business unit before making a business decision. The Area manager is responsible to ensure that the business goals, decisions & plans, are effectively executed & implemented within his/her specific business unit. The Area manager needs to continuously evaluate and improve on the performance of his/her business unit.

Experience:

• Minimum 3-5 years’ experience in a similar capacity as an Area manager
• Clothing retail experience is essential

Travel

• Extensive travel between stores – need to ensure that regular store visits are being conducted.

Reporting Structure:

• Area Manager will report directly to the Operations Manager

Qualification:

• Minimum requirement of a Matric
• Retail operations qualification will be an advantage

Competencies (skills and attributes):

• Ability to work under pressure
• Ability to use own initiative a driven and self-motivated individual
• Attention to detail
• Verbal & Written communication Skills
• A proven ability to manage staff to ensure maximum productivity
• Strong business acumen and understanding of business financials
• Willingness to work long hours and over weekends
• Valid Drivers License – Code 8 unendorsed
• Computer literate: Microsoft Office suite

Key accountabilities:

Sales & Marketing:

• Manage the implementation of all marketing promotions to ensure maximum sales opportunities are exploited.
• Make certain that business direction and strategies are followed.
• Achieve and exceed store sales targets
• Monitor and evaluate the daily sales targets of each store in your business unit.
• Drive sales in your area through active participation in promotions & providing sales leadership to staff.
• Provide regular feedback on products, marketing and pricing of retailers with similar products/promotions and opportunities to the Buying & Marketing team.

Management of Staff:

• Manage the performance and development of staff in your business unit to become a motivated sales force.
• Effectively manage the Salaries and Wages budget of each store in your business unit and ensure that salaries and wages expenditure is in line with the required sales ratio %.
• Manage & involve HR in all IR related matters within your business unit (Initiate disciplinary hearings and from time to time represent the company at the CCMA),
• Determine staffing needs, recruit, interview and place employees in line with the company recruitment policies and procedures.
• Ensure that the responsible persons in stores adhere to the standard operating procedures (Check and verify necessary documents when doing store visits).

Risk, Shrinkage & Security:

• Manage security in all aspects within your respective business unit and ensure that security procedures are strictly adhered to.
• Monitor and provide regular feedback to the risk team on the performance of security staff in your respective stores (make sure that they are alert and performing their duties as expected).
• Identify and report potential Risk area within your business unit involve the risk department where necessary.
• Continuously monitor Shrinkage and ensure that all stores implement preventative measures in place to minimise stock losses in your business unit.
• Should there be high shrinkage in one of the stores you will be required to investigate the reasons thereof and act on the stock losses in accordance with the shrinkage policy.
• Ensure that stores are prepped for stocktakes to reduce down time in stores as a result of stock takes

Stock & Asset Management:

• Responsible for each store as a whole, ensure that the outside of the stores is kept neat and tidy and that inside fixtures and fittings are accounted for and maintained throughout your entire business unit.
• Manage controllable expenses as this directly affects the profitability of your business unit.
• Ensure that stores control their inventory and that the process of receiving and capturing of stock at store level.
• Investigate and take active measures to prevent negative stock on hand (NSOH).
• Stock management (IBT’s) – move stock between stores to maximise sales opportunities
• Ensure that there is an equal standard throughout the stores in terms of merchandising and housekeeping standards.

Customer Service:

• Must possess strong customer service and communication skills and the ability to apply a friendly and enthusiastic manner on a daily basis.
• Train staff in customer service.
• Assist customers with enquiries and complaints.
• Continuously satisfy customer needs and attract clientele.