FIELD PRINTER SERVICE TECHNICIAN - POTCHEFSTROOM - Smart Office Connexion

·         Servicing client devices onsite

·         Manage boot stock

·         Be able to perform logical troubleshooting on a wide range of client devices

·         Perform IT related troubleshooting

·         Be prepared to perform repairs, maintenance and installation of peripheral equipment

·         Technical diagnosis

·         Installing and configuring MFP

·         Perform software support including firmware, networking, EUC support

·         Perform hardware related troubleshooting mono and colour

·         Ability to work independently

·         Ability to travel vast distances daily

·         Perform PM services to reduce client failure

·         Good communication skills both with clients and with management

·         Managing technical documentation process

·         Providing support to users and being the first point of contact for error resolution

·         Ensuring that all safety standards are met.

 Requirements:

•   Matric / Grade 12

·         Microsoft Office

·         Working experience in office automation industry

·         Attention to Detail (Work Standards)

·         Able to work effectively under pressure

·         Diligent & Efficient

·         Good Communication Skills

·         Ability to maintain SLA levels

·         Ability to manage stock and reorder based on correct levels

 POPI DISCLOSURE: The company commits to comply with Popi regulations when receiving all applications. This means that all information of applicants will be treated in a confidential manner and intended solely for shortlisting and selection processes. Please note that those CV’s not shortlisted will be discarded. Candidates are encouraged to only provide position specific information as per the job profile.

 SOX is an equal opportunity employer. All positions are advertised in accordance with the company’s Employment Equity Policy.