Financial Administrator / Analyst - Staff Solutions

Key Responsibilities

• Process customer sales orders in line with approved account and payment requirements.
• Monitor outstanding invoices and follow up on payments.
• Liaise with sales representatives regarding order fulfilment and customer payment compliance.
• Ensure paid orders are invoiced and dispatched timeously.
• Maintain accurate sales and invoicing records.

• Maintain accurate customer account information, including payment terms, balances and credit limits.
• Manage the accounts receivable ledger and monitor debtor ageing.
• Follow up on overdue accounts in line with agreed collection procedures.
• Handle customer queries relating to invoices, payments, credit notes and statements.
• Process approved credit notes and maintain complete supporting documentation.
• Monitor and report on overdue 60+ and 90+ day accounts.

• Perform daily, weekly and monthly reconciliations of EFT, card and cash transactions.
• Capture and maintain accurate financial information on Sage Evolution.
• Assist the National Bookkeeper with banking and receipt processing.
• Support month-end financial processes, including debtor and cash reconciliations.
• Maintain accurate and organised financial records and supporting documentation.

• Prepare weekly debtor ageing and cash collection reports.
• Monitor Days Sales Outstanding (DSO) and identify trends or areas requiring attention.
• Analyse overdue debt and provide commentary on movements and underlying causes.
• Develop and maintain Excel-based reports, dashboards and financial analysis tools.
• Assist with cash-flow forecasting by analysing collection patterns and expected receipts.
• Perform variance analysis on customer accounts and stock.
• Identify opportunities to improve, automate and streamline financial administration processes.
• Provide accurate, meaningful financial information to assist management with decision-making.

• Liaise with the warehouse team to ensure accurate stock capturing and administration.
• Maintain records of damaged, returned and recycled stock.
• Assist with stock reconciliations and daily stock counts.
• Investigate, report and assist in resolving stock variances.

• Communicate stock availability, out-of-stock issues and delivery ETAs to relevant teams.
• Maintain regular communication with Sales, Warehouse and Operations.
• Prepare and submit monthly sales commission schedules for approval.
• Assist with sales-related administration, including leave forms and documentation.
• Ensure accurate allocation of sales-related expenses, including fuel cards.
• Track sales targets against actual performance using relevant platforms or CRM systems.
• Respond professionally and timeously to customer and supplier queries.
• Attend team meetings and provide relevant financial, administrative and analytical updates.

Key Performance Areas

• Accurate and timeous processing of sales orders and invoices.
• Effective debtor management and improved cash collection.
• DSO maintained within agreed targets.
• Reduction in overdue 60+ and 90+ day debt.
• Accurate and timely daily, weekly and monthly reconciliations.
• Accurate financial reporting with meaningful analysis and commentary.
• Effective credit-note control and supporting documentation.
• Accurate stock reconciliation and identification of variances.
• Continuous improvement and automation of repetitive financial processes.
• Effective support to Sales, Operations and Warehouse teams.

Minimum Requirements

• Completed BCom in Accounting, Finance or a related financial qualification.
• Minimum 1–2 years’ experience in financial administration, accounts receivable, bookkeeping or a similar role.
• Working knowledge of Sage Evolution or a comparable accounting system.
• Advanced Excel skills, including PivotTables, lookups and dashboard reporting.
• Strong numerical and analytical ability.
• Exceptional attention to detail and accuracy.
• Strong written and verbal communication skills.
• Ability to work effectively in a fast-paced, high-volume environment.
• Strong organisational and time-management skills.

Advantageous Experience

• Experience within FMCG, distribution or another high-transaction-volume environment.
• Experience with debtor ageing, DSO reporting and collections.
• Experience with stock or inventory reconciliations.
• Experience developing Excel dashboards and automated reporting tools.
• Exposure to sales administration, including commissions and expense claims.
• Experience using AI or automation tools to improve financial administration processes.