Assistant Manager: Admin Operations - Staff Solutions
Sandton, Gauteng
1 day(s) ago
Permanent
Salary - Market Related
Our client in the automotive industry, based in Sandton, is seeking an experienced Assistant Manager: Admin Operations to join their dynamic team. This role will suit a strong administrator with leasing industry experience and a proven ability to manage contracts, customer queries and vehicle lifecycle administration.
Skills
Assistant Manager Automotive LeasingKEY PERFORMANCE AREAS:
QUALIFICATIONS AND EXPERIENCE:
COMPETENCIES:
- Processing of proposals
- Activating contracts
- Providing reassessment proposals
- Ensuring all risk items for the contract are being checked and addressed where necessary
- Ensuring end of term processes are addressed.
- Exercise a customer focus in the provision of service and sales support to the dealers / corporate customers in South Africa
- Responsibility for the self-management of performance against published service standards in terms of response times and other commitments
- Dealing with day-to-day telephone queries from Dealer staff as well as other areas of the business
- Providing end of term details and calculating such
- Any other appropriate duties as required by line Manager.
QUALIFICATIONS AND EXPERIENCE:
- NQF Level 5 (Minimum 240 credits on level 8 framework) qualification in Administration or similar
- Minimum – 3-4 years’ experience within the Leasing Industry is key
- Computer Literate (Word and Excel)
- Experience in administrative functions within the leasing industry is essential
- People management experience
- Experience in client relationships & customer interaction
- FML experience is essential
- Knowledge of Industry Trends
COMPETENCIES:
- Accurate Information gathering and analysis
- Awareness and commitment to our mission
- Awareness of situations and decisiveness
- Communication and sharing of mid to long-term plans
- Creation of innovation vision
- Establishing framework and systems for organizational review
- Feedback of evaluation and long-term development of others
- Strategic review of work methods
- Negotiation and good communication
By applying to a job using RecruitmentPartner, you are agreeing to comply with and be subject to RecruitmentPartner Terms for use of our website.